A weekly chat tackling the issue of educational technology from both sides. Ben Rimes, a former teacher turned educational technologist, chats with Pete Poggione, an Information Technology Professional from the private sector turned School IT Director.
In this third episode, Pete and I attempt to address the sticky issue of when attempts to help aren't always so helpful, why tech support often comes at the last minute, and what we can do to make ourselves better "helpers". We roll of few issues up into a group of questions addressing what we've tried to do and hasn't worked, and attempt to address a question posed by Sarah on Twitter about looking at instructional technology from student's point of view.
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